By booking an appointment with Origins of Beauty, Spa & Salon you are agreeing to the understanding and implementation of the following policies!
Quality Gauruntee Policy
In regards to all *regular polish* services:
Regular polish applications may last in duration from 1 to 7-days depending on several factors specific to the client including: client lifestyle, client health and following of maintenance instructions.
Origins of Beauty, Spa & Salon does NOT guarantee the longevity of ANY regular polish product once your appointment has been completed due to the varying factors explained above and the formulation and manufacturer’s instructions on regular nail polish.
In regards to all *gel polish* services:
Gel Polish – often referred to as *Shellac* - is a light-cured polish product that may last a duration of 1-3 weeks depending on several factors specific to the client including: client lifestyle, client health and following of maintenance instructions.
However, there may also be additional complications in the application process, chemistry of the product and other factors that may cause product breakdown (peeling, lifting, fading, wrinkling, etc). Origins of Beauty, Spa & Salon GUARANTEE’S all Gel Polish applications for 3-days in which you may return to the Salon to have a repair done FREE of charge.
However, it is at Origins of Beauty, Spa & Salon’s discretion! If we feel that your product breakdown exceeds normal wear and tear you will be charged for the nail repair service.
Any additional repairs required outside of the 3-day time frame and prior to your next maintenance appointment will be subject to a repair charge of $15!
In regards to all *nail enhancement* services:
Gel Nail Enhancements are a permanent nail product designed to last on your nails for an indefinite time period when appropriately maintained. Maintenance on these services should be conducted every 2 to 3 weeks and done by Origins of Beauty, Spa & Salon!
However, Gel Nail Enhancements are NOT indestructible and you can experience complications after a service including loss of nail, severe breakage and other factors directly related to application error or product chemistry. Origins of Beauty, Spa & Salon GUARANTEE'S all Gel Nail Enhancement services for 3-days in which you may return to the Salon to have repairs done FREE of charge!
However, it is at Origins of Beauty, Spa & Salons discretion! If we feel that your product breakdown exceeds application or chemistry error you will be charged for the nail repair service!
Any additional repairs required outside of the 3-day time frame and prior to your next maintenance appointment will be a charge of $10 PER nail! If a repair is made during your next maintenance appointment there will be an associated charge of $5 PER nail!
In regards to all 3D embellishments…
All nail art fixtures with raised surfaces such as Swarovski Crystals, glitter and 3-D embellishments are NOT guaranteed by Origins of Beauty, Spa & Salon due to the unpredictable nature of the clients daily activity that may cause loss of these items!
Origins of Beauty, Spa & Salon believes in providing high-quality services to all of our clients. Because of this, we only provide Gel Nail Enhancement services on those individuals 16-years and old and we only provide Gel Polish services on those individuals 12-years and older!
Nail Fix Policy
Origins of Beauty, Spa & Salon recommends ALL Gel Nail Enhancement services return for appropriate maintenance every 2-3 weeks to ensure proper stability of the nail and to maintain nail health. Gel Nail Fill’s are a $50 service in which ALL of the nails should remain intake. If arriving for your appointment with nails that have been completely removed (by accident or on purpose) or have suffered breakage Origins of Beauty, Spa & Salon reserves the right to an additional $5 PER nail charge due to extra product, extra time and extra supplies needed for the fix process!
Nail Fill Policy
Origins of Beauty, Spa & Salon is happy to accept NEW clients that may be looking at transferring from another Nail Technician or Esthetician for their intended nail service. However, due to the unpredictable nature of performing work on-top of your previous Technicians work will be additional fee’s required by the client.
For more information on these charges, please contact Origins of Beauty, Spa & Salon directly!
Nail Length Policy
Origins of Beauty, Spa & Salon loves when clients come in wanting a perfect set of long nails. But this requires the use of extra product, extra time and extra supplies in order to properly produce the outcome that is going to be best for your nail health to prevent lifting, chipping and breakage.
With this being said, Origins of Beauty, Spa & Salon reserves the right to an additional $10 charge for all nails exceeding an average length at our discretion!
Add On Policy
Nail Art services have become extremely popular over the last few years and with new technology, new products and new techniques coming out every single day it’s important for Origins of Beauty, Spa & Salon to always be able to provide them to our clients. With that being said, these products have a much higher price point than what is included in the average service cost and there will be additional charges made for such products.
Please contact Origins of Beauty, Spa & Salon for exact pricing for your intended design outcome!
Cancellation/ No Show Policy
If you are needing to cancel or reschedule an appointment at Origins of Beauty, Spa & Salon 24 hours’ notice is REQUIRED. This ensures that we can all make appropriate arrangements to rebook your appointment while also giving other clients the opportunity to fill your cancelled space!
Failure to provide appropriate notice will result in a cancellation fee of $25 due within 24-hours of the cancellation appointment via eTransfer or upon arrangement of drop-off.
Failure to provide appropriate notice or payment of the Cancellation/No Show Fee may also result in the inability to re-book your appointment with Origins of Beauty, Spa & Salon!
Please note, Origins of Beauty, Spa & Salon does not provide refunds for any service. If you are experiencing an issues with your recently performed service please reach out to us and we will happily a repair!